New World Nursery

Manor Road, Concord, Washington NE37 2DU

Owner: Janice Brown

Person in charge: Emily Padgett (Manager)

Local Authority / Social Services: Sunderland City Council

Number of Staff: 24

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 96

Age Range: from 0 years 3 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0745-1745

When Closed: Bank Holidays & Christmas

Fees Guide: From £34/day

Languages Spoken (other than English): Zulu

Directions:

New World is located in the centre of Concord - the main entrance is in the large carpark situated where Manor Road and Victoria Road meet.

Visiting:

Main entrance is located in the carpark. Viewings can be arranged by calling the nursery.

Parking:

The large carpark is free to all visitors.

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 New World Nursery has a Review Score of 9.4 (9.367)

The Review Score of 9.4 (maximum of 10) for New World Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for New World Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.846 for New World Nursery is calculated as follows: ( (101 Excellents x 5) + (14 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 117 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.521 Points relating to the number of positive Reviews for New World Nursery is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.2 positive Reviews (96 registered maximum number of service users ÷ 5). 10 Reviews ÷ 19.2 Target = 0.521

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend New World Nursery?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to New World Nursery

  • Mother of Child
    8
  • Father of Child
    1
  • Guardian of Child
    1

I couldn't say a bad word about the new world it's an amazing nursery with friendly helpful staff. My little boy left New World in the summer of 2016 and started school a bright brave happy little boy and I feel this positive behaviour was all down to the staff at New World. As I am a full time working mum New World was extremely understanding and flexible. Myself my partner and my son have now moved out of the area but when I do have more children they most definitely will be attending New World even though it is a good 20 min drive away from our new home! The Manager and the girls at New World are a godsend.

How likely would you be to recommend New World Nursery? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Good

Value for Money: Good

Excellent care provider, it really is like a home from from for children. The staff are professional and approachable. You really feel that they want the best for the children they look after and they are getting them ready for school and life.

How likely would you be to recommend New World Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Satisfactory

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Brilliant nursery, My girls have come on loads with the help from the great staff! I would normally be nervous and anxious leaving my children but I know they are happy and safe at new world and don't have no worries at all!!

How likely would you be to recommend New World Nursery? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Satisfactory

Safeguarding: Excellent

Value for Money: Don't Know

After already visiting multiple other nurseries in the area we chose New World in a heartbeat after the visit there. The staff couldn't have been more friendly and made such a huge fuss of my baby who was 10 months old. Since then he's come on leaps and bounds both developmentally and socially and I think that's largely down to New World

How likely would you be to recommend New World Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter has been attending the nursery since she was 9 months old. Having to leave a child at such a young age was difficult but having visited the nursery I knew she was in safe hands. It's a warm and friendly environment - the staff are fantastic and always keep us informed. I love the open days which give us an insight into the day to day goings on and how my daughter is doing. She has already achieved so much in the two years she has been attending thanks to all the wonderful staff. My daughter loves going to nursery too which is a credit to you all! Well done!!

How likely would you be to recommend New World Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Excellent nursery. I've been using this nursery since 2012/2013 and still am today my two oldest boys and will be sending my youngest when old enough, friendly staff easy to talk too! Around great nursery and would recommend to anyone.

How likely would you be to recommend New World Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter joined New World at 8 months old. I was really nervous to leave my baby at first but the staff were so kind and supportive. I had no problems leaving her in their care. She's been going part time for over a year now and loves it.

How likely would you be to recommend New World Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

My daughter received a placement at this nursery as she has additional needs. She was diagnosed with cerebral palsy and I cannot thank the staff enough for all the effort they have and are going to put in for her. All I can say is the staff are fantastic and the best nursery around.

How likely would you be to recommend New World Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Since my child has started this nursery, he is more advanced with his learning within the nursery. When he was at home he used to not be able to sit and concentrate on one thing, but now he sits and concentrates on what he is doing. He has gained more knowledge and is learning new things every day. His speech has come on loads while being at nursery.
Thank you :)

How likely would you be to recommend New World Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My son has thoroughly enjoyed his time at New World. The staff always make the effort to communicate well and pass on anything important that I need to know to grandma (due to work commitments I am unable to collect my son on certain days). The activities that he participates in are always fun and exciting (he loves the experiments) and he really enjoys the outdoor area! Thank you to New World for everything they do - my little boy will miss you all.

How likely would you be to recommend New World Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Don't Know

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