First Steps at Cansfield

Highly recommend

My child has been with First Steps since September 2025- in the preschool room. He absolutely loves attending the setting. We noticed such a difference with his confidence and talking since he started. He has made lots of little friends. The ladies that work there are all lovely. Drop off and pick ups are smooth. We are kept up to date with how his day has been at pick up. I attended my first ever parent afternoon tea in December and it was so lovely. Fun and happy environment. We are confident that our little boy is content and happy at the setting.

We are so pleased with First Steps Nursery. The staff are truly wonderful kind, attentive, and always happy to support both children and parents. They've created such a positive and caring environment. Our son absolutely loves going every day and has come on so much since starting. We feel completely confident leaving him in their care and would highly recommend First Steps to other families.

Our little boy has been attending this nursery since he was 12months old and we honestly couldn't have chosen better. As a parent of a child with allergies, leaving him in someone else's care was quite daunting, but the team have been incredible. They take his allergies seriously, are always careful with food and cross-contamination, and keep us well informed.

The staff are kind, attentive and genuinely care about the children. He absolutely loves going in each day which says everything. It's such a relief knowing he's somewhere safe, happy and well looked after. We're so grateful to the whole team

The approach that the team take has given myself and partner the confidence that our children are in the best care.

On collection staff will explain your child's day and my child has always been sent home very clean with a clean nappy.

I'm very happy that we chose this nursery and we will be sending my youngest there when he's older too.

I would highly recommend First Steps to anyone considering a childcare setting for their child. My son started just before he turned one and initially struggled with the transition. The staff at First Steps were absolutely incredible with this: arranging extra settling sessions; having regular communication with me and also reassuring me. Within a matter of weeks, it was like I was dropping a different child off and that was down to the support of all of the staff. He is now so excited to go to nursery every morning and clearly enjoys his time there.

My son (who is now almost 18 months old) attends First Steps four days a week and has also come on incredibly well in recent months with his speech, confidence and social interaction.

The staff at First Steps go above and beyond in all aspects - picks ups and drop-offs are never rushed; there are amazing relationships between the staff and children and the care, support and encouragement they provide is simply outstanding.

I highly recommend First Steps if you are choosing a childcare provider. My first child really struggled at a previous nursery in the area, to the point where he cried every time we dropped him off, however he absolutely thrived when we started him at First Steps. Therefore, it was a no-brainer when we had to choose somewhere for our second child. The staff are brilliant, and so friendly, and my little one always has a big smile on his face when he turns up at the door. I always feel at ease when he is there which is really important. I can trust that he is eating well, safe and having fun.

4. such high growth of EQ in terms of her sensing needs in others and offer to resolve, like offering help, asking if the other party/parties are doing okay and offer assurance that things be okay.

Some of these things, she might have picked up at home out of educational videos but nonetheless it's my belief that the nursery had played a huge part, in shaping the overall attributes of what our LO has now come to have. Credits to all staffs who show that they care, despite how busy they get at all times.

My son has been going to this nursery since he was 14 weeks old due to an early return to work, as a brand new mum my nerves were eased by how much they cared for him and how much they fed back to me, they ring me when needed and have very good policies in place for your children and other children's safety. We have never had a day where he has cried going into the nursery or being picked up. I trust them with my child and to see how happy he is to see the staff reassures me he is getting the right care and early education. He also has some minor medical needs with his skin and they pay extra care and attention so he doesn't flare up, they apply cream when they think it's necessary and change his clothes so he doesn't become irritated. We are very happy we chose this nursery.

Absolutely brilliant nursery and such caring and kind staff. They all go above and beyond for my little girl. My little girl loves attending first steps and and walks in so excited and happy when she is greeted by the staff. The staff are just as caring towards parents as they are to the children. You don't feel rushed during the morning drop off and my little girl is so excited and happy to see the staff open the door to her. My little girl has come on leaps and bounds recently whilst toilet training and I know most of her confidence during this has come from nursery and her teachers. This nursery should be Ofsted outstanding, the setting in itself is so homely and so full of happiness and you can tell the only main focus is our children. I never fear my child will be upset, as her smile beams when ever we talk about her teachers and friends at home.

My daughter currently attends first steps and has done so for the past 2 years from being 11 months old. Since starting nursery she has flourished in every way possible. She's always happy to go to nursery and has never felt like she doesn't want to go even when she's off for whatever reason she wants to be in nursery as the staff team is amazing each and every single one of the staff are very supportive and caring and would do anything for me as a mother or for my daughter. The overall experience has been lovely for myself and my daughter and I am hoping to get my second born into this nursery in the next couple of months. Highly recommended. Thank you first steps! You're doing amazing! The only thing I would change is how the day is communicated would be amazing if we had an app or a written planner to keep track of what they've been getting up to each day.

I honestly can't praise First Steps enough. All of the staff are lovely and have been so supportive from the settling-in sessions before my son had even started all the way up to the transition to school; they have been there every step of the way. When it became clear that my child needed some extra support, they went out of their way to make sure he had everything he needed to feel safe and secure and still thrive while he was at nursery. (As well as helping us as parents navigate the minefield that is having a kid with additional needs). I wouldn't trust anyone else with my kids now and I already have my daughter's name down to go to First Steps next year!

I cannot praise First Steps Nursery enough. When my daughter started in January 2023 she was quiet and timid. Within no time at all, she blossomed into a confident, little girl thanks to the staff at First Steps. The staff are friendly with parents and fantastic with the kids. My little girl absolutely loved her time there, especially swimming lessons every Wednesday. Her confidence in the water now is great. I would highly recommend First Steps to any parent or guardian considering a local nursery.

Would not send my children anywhere else. Staff very friendly and made my return to work much easier. Both my girls loved/love being there. Nothing is too much trouble for anyone.