Kindred Bourne Central Nursery and Pre-School

Thank you so much for your wonderful and heartfelt review. We are delighted to hear how reassured and comfortable you have felt from your daughter's very first day with us. We know that leaving your child for the first time can be a huge step, so it means a great deal to hear that our settling-in sessions, app updates and daily communication have helped you feel confident and involved. It's fantastic to hear that your daughter is so happy at drop-off and thrives on the activities, care and attention provided by the team. Your lovely comments about our meals are also greatly appreciated. We are passionate about providing fresh, balanced and nutritious food while encouraging children to explore a wide variety of flavours and ingredients. A special thank you from us to you for recognising the Learning Lane team. We will be sure to share your kind words with them! Thank you for trusting Kindred with your daughter's care. Read less

Thank you so much for your wonderful review and for sharing your son's journey with us. We completely understand how difficult it can feel when settling sessions don't go as hoped, so we are absolutely delighted to hear what a positive turnaround you've experienced. Knowing that your son now adores coming to nursery and has formed such strong bonds with our team is fantastic to hear. Our staff work hard to understand each child as an individual, taking their personality, interests and needs into account when planning activities and supporting their development. We are pleased that you have noticed the variety of experiences and menu choices we provide. Thank you for trusting us with your son's care and for recognising the dedication of our team. We are so pleased to see him happy, settled and thriving with us! Read less

We understand that settling into nursery is a big step for both children and parents, so it means a great deal to know that you feel reassured and confident leaving your daughter with us. We are especially pleased that you value our approach to getting to know each child as an individual. Understanding their routines, preferences and what helps them feel secure is so important, particularly during those early weeks. We will continue to work closely with you to support your daughter's settling-in journey and help her feel happy, comfortable and confident at nursery. Thank you for trusting us with your little girl and for your lovely words about our team. We are so pleased to have her as part of the Kindred family! Read less

Thank you for taking the time to share your honest feedback. We are pleased to hear that you find our team warm and welcoming and that your child is always happy to see and interact with them. Your kind words about our staff are greatly appreciated. We are sorry to hear that you have felt frustrated by changes to our policies and that these have left you feeling that your child's best interests are not always at the heart of decisions. We understand that changes can sometimes feel difficult, particularly when they affect your family's routine or experience. We would like to reassure you that our policies and procedures are designed with children's safety, wellbeing and best interests at their center, while also ensuring we meet the appropriate regulatory and operational requirements. We always value feedback from our families and welcome the opportunity to discuss any specific concerns so that we can provide clarity and understand your perspective. Read less

We also appreciate you sharing your thoughts regarding our menus and communication around children's development. Our accredited menus are carefully planned to provide a varied, balanced and nutritious range of meals that support children's dietary needs and encourage them to explore a variety of flavours and ingredients. We value your feedback on how we can continue to make mealtimes enjoyable and engaging for all children. We are also sorry to hear that you feel you have not had enough visibility of your children's development. Supporting children is key to our provision and your feedback is therefore very helpful as we continue to look at how we communicate this. Read less

Thank you so much for your lovely review and for sharing your experience with us. We are so pleased to hear how much your daughter has blossomed since starting nursery and that she comes in each morning happy. We are also pleased to hear you have been happy with how any concerns have been addressed and that you are enjoying seeing your little one spend time in our garden. We really appreciate your feedback regarding the photos and observations, as this helps us continue to improve the experience for our families. Thank you for choosing us to be a part of your little one's nursery journey. Read less

Our menus are also due to be updated for the Spring/Summer period. When designing these we have taken feedback from hundreds of families in our recent family survey. Alongside this, we plan the menus to follow the new Early years nutritional guidelines. For babies our chef will modify and serve the menu accordingly to ensure it is age appropriate, for example blended meals for weaning or finger foods etc . As soon as the new versions are finalised, we will share them with all parents, and we'd love to hear your thoughts once you've had a chance to see them. Read less