Stepping Stones (Grange) Nursery

Normacot Grange Road, Meir, Stoke-on-Trent ST3 7AW

Group: Poppy & Jacks Ltd

Person in charge: Mikaela Gibson-Stallard (Manager)

Local Authority / Social Services: Stoke on Trent City Council

Number of Staff: 10

Service Offered: Nursery School (Privately Owned), Open term time, Full Day Care, Sessional Day Care

Total Places for Children: 54

Age Range: from 2 years 0 months to 11 years 11 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: School Holidays

Fees Guide: £17.50 - £19 per session, Full Week £150 - £175

Directions:

Please refer to Google maps for directions

Visiting:

All visitors please report to reception

Parking:

Temporary private parking and parking on main road available

Overview

The Review Score of 8.5 (maximum of 10) for Stepping Stones (Grange) Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Stepping Stones (Grange) Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.771 for Stepping Stones (Grange) Nursery is calculated as follows: ( (28 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.778 Points relating to the number of positive Reviews for Stepping Stones (Grange) Nursery is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 3 Reviews ÷ 10.8 Target = 0.278

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.5 Stepping Stones (Grange) Nursery has a Review Score of 8.5 (8.549)

Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stepping Stones (Grange) Nursery?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stepping Stones (Grange) Nursery

  • Mother of Child
    2
  • Aunt of Child
    1

Great nursery. Friendly staff and a great management team! Would definitely recommend! Great facilities and activities for the children.

How likely would you be to recommend Stepping Stones (Grange) Nursery? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

I have sent all three of my children at this nursery. The staff are so friendly and welcoming when you enter the building. They are so helpful and will try their best to help resolve any worries or problems you may have, my youngest loves going to Stepping Stones.

How likely would you be to recommend Stepping Stones (Grange) Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

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Average Rating:   4.8 out of 5

Three of my four children have attended this setting full time. The staff are consistent which makes it easier for children to settle they are friendly and professional and are qualified to a high standard or working towards. My children thoroughly enjoyed there time and stepping stones and very often ask when they can go back. My daughter has been my youngest made lifelong friends at the setting not just with her peers but with the staff as well. Throughout their time at Stepping Stones all their needs were met and all activities were planned for them around their interests.

I would definitely recommend to anyone.

How likely would you be to recommend Stepping Stones (Grange) Nursery? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.5 out of 5

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