Phoenix Childcare @ Gaudet Luce Golf Club Reviews (4)
9.2
Phoenix Childcare @ Gaudet Luce Golf Club has a Review Score of 9.2 (9.245) out of 10, based on 4 reviews in the last 2 years.
Over all time Phoenix Childcare @ Gaudet Luce Golf Club has 4 reviews.
Review from Beth T (Mother of Child) published on 19 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Both of our children attend Phoenix and absolutely love it! My son is currently in the pre-school which really focuses on helping him get ready for school and my daughter is in the baby room. The nursery is caring, supportive and I have always felt comfortable to chat to staff with any concerns. The
rooms are great and there is plenty of outdoor space. Couldn't recommend it more highly.
Reply from Sara Hooper, Early Years Manager at Phoenix Childcare @ Gaudet Luce Golf Club
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Review from J J (Mother of Child) published on 19 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I absolutely love this nursery. It's within a beautiful place and the space all babies/toddlers/children get is great for all ages.
My eldest attended from 18 months until 4 years old and never had any problems. Always happy with the care received and how kind all staff were.
My youngest is currently
My eldest attended from 18 months until 4 years old and never had any problems. Always happy with the care received and how kind all staff were.
My youngest is currently
there in the baby room, again, staff are amazing. Love your babies like their own and cannot fault anything.
I have always considered other local nurseries due to change in roles and duties but I always remain here. Prices are fair, staff are lovely and my children love it - I will be sad when my littlest has to leave.
Two members of staff are also amazing with all admin/finance queries which makes life easier as a parent to sort and organise things.
100% recommend!
I have always considered other local nurseries due to change in roles and duties but I always remain here. Prices are fair, staff are lovely and my children love it - I will be sad when my littlest has to leave.
Two members of staff are also amazing with all admin/finance queries which makes life easier as a parent to sort and organise things.
100% recommend!
Reply from Sara Hooper, Early Years Manager at Phoenix Childcare @ Gaudet Luce Golf Club
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Review from Jessica S (Mother of Child) published on 19 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Brilliant Nursery, I knew it was the right nursery for my daughter from the moment I saw it. It was calm (as far as nursery's go), clean and all the staff are very friendly. I felt confident leaving my daughter with them from the get go.
Reply from Sara Hooper, Early Years Manager at Phoenix Childcare @ Gaudet Luce Golf Club
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Review from Lucy P (Mother of Child) published on 16 May 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We couldn't be happier with our child's care at Phoenix. The nursery itself is lovely with so much indoor and outdoor space and plenty of toys and activities. There is a separate room for sleep with multiple options to sleep on (cot, sleigh bed, mattress etc) which was perfect for our boy who loves
his naps!
The staff are fantastic, they're always happy to help on any topic. The are always engaged in the child's learning and development and they run events such as mother's day, Easter hunt for the parents to visit their child.
We get plenty of updates on his wellbeing, food, activities etc throughout the day and there is always plenty of communication on the app from staff.
Couldn't recommend it more!!
The staff are fantastic, they're always happy to help on any topic. The are always engaged in the child's learning and development and they run events such as mother's day, Easter hunt for the parents to visit their child.
We get plenty of updates on his wellbeing, food, activities etc throughout the day and there is always plenty of communication on the app from staff.
Couldn't recommend it more!!
Reply from Sara Hooper, Early Years Manager at Phoenix Childcare @ Gaudet Luce Golf Club
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Current
Review Score: 9.2 (9.245)
Overview of Review Score
The Review Score of 9.2 (9.245) out of 10 for Phoenix Childcare @ Gaudet Luce Golf Club is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
- The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Phoenix Childcare @ Gaudet Luce Golf Club is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.245 Points relating to the number of positive Reviews for Phoenix Childcare @ Gaudet Luce Golf Club is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
- 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 number of registered child places is 4.6. 4 Positive Reviews ÷ 4.6 = 0.87
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.