Phoenix Childcare @ Gaudet Luce Golf Club Reviews (4)
Phoenix Childcare @ Gaudet Luce Golf Club has a Review Score of 9.2 (9.245) out of 10, based on 4 reviews in the last 2 years. Over all time Phoenix Childcare @ Gaudet Luce Golf Club has 4 reviews.
Review from Beth T (Mother of Child) published on 19 May 2025
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Overall Experience
5.0 out of 5
Reply from Sara Hooper, Early Years Manager at Phoenix Childcare @ Gaudet Luce Golf Club
Thank you so much for a lovely review - we love having your children here and think it's great that you feel comfortable with all the staff
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Review from J J (Mother of Child) published on 19 May 2025
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Overall Experience
5.0 out of 5
My eldest attended from 18 months until 4 years old and never had any problems. Always happy with the care received and how kind all staff were.
My youngest is currently
I have always considered other local nurseries due to change in roles and duties but I always remain here. Prices are fair, staff are lovely and my children love it - I will be sad when my littlest has to leave.
Two members of staff are also amazing with all admin/finance queries which makes life easier as a parent to sort and organise things.
100% recommend!
Reply from Sara Hooper, Early Years Manager at Phoenix Childcare @ Gaudet Luce Golf Club
Thank you so much for your lovely review - we really appreciate hearing how happy parents are with our care!
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Review from Jessica S (Mother of Child) published on 19 May 2025
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Overall Experience
5.0 out of 5
Reply from Sara Hooper, Early Years Manager at Phoenix Childcare @ Gaudet Luce Golf Club
Thank you so much for your lovely review - we are so happy you are so pleased with the care we offer.
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Review from Lucy P (Mother of Child) published on 16 May 2025
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5.0 out of 5
The staff are fantastic, they're always happy to help on any topic. The are always engaged in the child's learning and development and they run events such as mother's day, Easter hunt for the parents to visit their child.
We get plenty of updates on his wellbeing, food, activities etc throughout the day and there is always plenty of communication on the app from staff.
Couldn't recommend it more!!
Reply from Sara Hooper, Early Years Manager at Phoenix Childcare @ Gaudet Luce Golf Club
Thank you so much for your wonderful review. We are glad you are so happy with our setting
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Learning
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Cleanliness
Safeguarding
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Overview of Review Score
The Review Score of 9.2 (9.245) out of 10 for Phoenix Childcare @ Gaudet Luce Golf Club is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Day Nursery is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Phoenix Childcare @ Gaudet Luce Golf Club is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.245 Points relating to the number of positive Reviews for Phoenix Childcare @ Gaudet Luce Golf Club is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the number of registered child places in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Day Nursery registered for a maximum of 50 child places has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 number of registered child places is 4.6. 4 Positive Reviews ÷ 4.6 = 0.87
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Day Nursery does not have a review in the last 24 months, then it will not have a Review Score.