Puddles Nursery

Hesters Way Resource Centre, Cassin Drive, Hesters Drive, Cheltenham GL51 7SU
4 Reviews
  • Puddles Nursery, Cheltenham

Type of Service

  • Day Nursery
  • Open all year
  • Full Day Care
  • Sessional Day Care

Group/Owner

Person in Charge

  • Emma Lusmore (Manager)

Number of Childcare Staff

  • 9

Total Places for Children

  • 38

Age Range

  • from 0 years 0 months
  • to 5 years 0 months

Opening Times

  • Monday 08:00-18:00
    Tuesday 08:00-18:00
    Wednesday 08:00-18:00
    Thursday 08:00-18:00
    Friday 08:00-18:00

When Closed

  • Bank Holidays & 1 week at Christmas
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Puddles Nursery Reviews (4)

Over all time Puddles Nursery has 4 reviews.

Overall Experience
  • 3
  • 0
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  • 0
  • 1
Date Published
  • 4
  • 0
  • 0
  • 0
  • 4
Reviewer Connection to Puddles Nursery
  • 4
Total of 4, showing 1-4
Review from Jordan S (Mother of Child) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter has absolutely thrived in the care of all the Puddles staff. There is honestly not one member of staff that my daughter doesn't adore, and each night before bed my daughter will say all of the staff members' names and talk about them! This speaks volumes about the staff since my daughter
is quite shy and reserved and is not willing to go to just anybody, and yet she feels so at home at Puddles.
The girls all work so incredibly hard and my daughter's confidence has increased enormously since she started at Puddles and for that, I will forever be incredibly grateful.
Sadly my daughter has to leave next month but we are really hopeful that she can return when she's entitled to her 3-year funding, and we will always have a special place in our hearts for the wonderful Puddles.
Reply from Georgie Evans, HR & Admin at Puddles Nursery
Thank you for this lovely review! It's been a pleasure having you with us and hope you do get to come back soon!
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Review from C H (Mother of Child) published on 5 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic nursery, my son loves it at Puddles. The staff are great and so are the facilities. My little one gets excited when he knows he’s going to nursery, they have helped him with so much since starting at Puddles.
Reply from Georgie Evans, HR & Admin at Puddles Nursery
Thank you for the lovely review - it's great to hear that our team are helping your little one thrive!
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Review from T M (Mother of Child) published on 8 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has attended since August 2021 and is thriving. He started in babies room at 13 months old and at 2 years and 8 months his speech, understanding, confidence and empathy is beyond his age. He's made some very good friendships with children and staff. One particular staff member in the babies'
room is a lovely positive lady and she enjoys being with the children. They've been brilliant in terms of putting my son down for a nap when he's tired following his cues as well as his nap time routine at home. Two staff members in the toddler room are great, every time I've collected my son I've observed him playing happily interacting with staff and children having fun. Any issues the managers have been quick to listen and resolve. The staff work very hard and are passionate at what they do, they deserve credit. In regards to the online diary, they are good at updating this but I do not mind if they don't, as clearly they are prioritising the care of the children's needs rather than updating a tablet.
Reply from Georgie Evans, HR & Admin at Puddles Nursery
Thank you so much for this wonderful review! We are so glad to hear that your son is enjoying nursery and is thriving with our team, and as a mum you are happy with his care. This was really lovely…read more
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Review from B E (Mother of Child) published on 10 February 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Left my child in the same nappy the whole time he was there and just fobbed it off, also leave children unattended with no staff in a room. Not great at updates, about 10 pics since October. Lazy caretaking in my opinion, many times I turned up and staff where sat on tables with coats on looking bored
and ready to leave, not even interacting with the few children still in the room.
Reply from Nicky Edwards, Owner at Puddles Nursery
Dear BE, we are sorry that a single instance where your child's nappy was not changed has caused you so much upset. We explained in detail and in writing the events of that afternoon and had hoped you…read more
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Overview of Review Score

Child Vacancies

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Puddles Nursery

What is the Age Range of Children that Puddles Nursery accepts?

Puddles Nursery accepts Children aged from 0 years 0 months to 5 years 0 months.

What Days & Hours is Puddles Nursery Open?

Puddles Nursery is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.

How many Children does Puddles Nursery have capacity for?

Puddles Nursery has capacity for a total of 38 Children.

How far is Puddles Nursery to the centre of Cheltenham?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Puddles Nursery to verify any information. View our terms and conditions. Puddles Nursery has an Basic Service - more info.