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Over all time Puddles Nursery has 4 reviews.
My daughter has absolutely thrived in the care of all the Puddles staff. There is honestly not one member of staff that my daughter doesn't adore, and each night before bed my daughter will say all of the staff members' names and talk about them! This speaks volumes about the staff since my...
Sadly my daughter has to leave next month but we are really hopeful that she can return when she's entitled to her 3-year funding, and we will always have a special place in our hearts for the wonderful Puddles.
Thank you for this lovely review! It's been a pleasure having you with us and hope you do get to come back soon!
Fantastic nursery, my son loves it at Puddles. The staff are great and so are the facilities. My little one gets excited when he knows he’s going to nursery, they have helped him with so much since starting at Puddles.
Fantastic nursery, my son loves it at Puddles. The staff are great and so are the facilities. My little one gets excited when he knows he’s going to nursery, they have helped him with so much since starting at Puddles.
Thank you for the lovely review - it's great to hear that our team are helping your little one thrive!
My son has attended since August 2021 and is thriving. He started in babies room at 13 months old and at 2 years and 8 months his speech, understanding, confidence and empathy is beyond his age. He's made some very good friendships with children and staff. One particular staff member in the babies'...
My son has attended since August 2021 and is thriving. He started in babies room at 13 months old and at 2 years and 8 months his speech, understanding, confidence and empathy is beyond his age. He's made some very good friendships with children and staff. One particular staff member in the babies' room is a lovely positive lady and she enjoys being with the children. They've been brilliant in terms of putting my son down for a nap when he's tired following his cues as well as his nap time routine at home. Two staff members in the toddler room are great, every time I've collected my son I've observed him playing happily interacting with staff and children having fun. Any issues the managers have been quick to listen and resolve. The staff work very hard and are passionate at what they do, they deserve credit. In regards to the online diary, they are good at updating this but I do not mind if they don't, as clearly they are prioritising the care of the children's needs rather than updating a tablet.
Thank you so much for this wonderful review! We are so glad to hear that your son is enjoying nursery and is thriving with our team, and as a mum you are happy with his care. This was really lovely for the team to see.
Left my child in the same nappy the whole time he was there and just fobbed it off, also leave children unattended with no staff in a room. Not great at updates, about 10 pics since October. Lazy caretaking in my opinion, many times I turned up and staff where sat on tables with coats on looking...
Left my child in the same nappy the whole time he was there and just fobbed it off, also leave children unattended with no staff in a room. Not great at updates, about 10 pics since October. Lazy caretaking in my opinion, many times I turned up and staff where sat on tables with coats on looking bored and ready to leave, not even interacting with the few children still in the room.
Dear BE, we are sorry that a single instance where your child's nappy was not changed has caused you so much upset. We explained in detail and in writing the events of that afternoon and had hoped you would understand why staff had been distracted for the 5pm change. We apologize again. Our staff,...
Dear BE, we are sorry that a single instance where your child's nappy was not changed has caused you so much upset. We explained in detail and in writing the events of that afternoon and had hoped you would understand why staff had been distracted for the 5pm change. We apologize again. Our staff, who are experienced and qualified, are passionate about the quality of care for all the children in our setting, so the suggestion of them being lazy or leaving children unattended or not interacting would of course be upsetting for them. Our staff build very positive relationships with both our children and their families. This is born out by the many families who have been with us for years and the glowing testimonials we regularly receive. We are sad that in your instance we have not met your expectations, and you have decided to leave rather than talking to us further (as we offered). We would however like to wish you and your child all the best for the future.
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Puddles Nursery accepts Children aged from 0 years 0 months to 5 years 0 months.
Puddles Nursery is open: Monday 08:00-18:00, Tuesday 08:00-18:00, Wednesday 08:00-18:00, Thursday 08:00-18:00, Friday 08:00-18:00.
Puddles Nursery has capacity for a total of 38 Children.
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of daynurseries.co.uk. Please contact Puddles Nursery to verify any information. View our terms and conditions. Puddles Nursery has a Basic Service -what a Basic Service includes.