Baby Bugs Nursery

The Hut, Tregonissey Close, St Austell PL25 4DN

Owner: Sally Collarbone

Person in charge: Kerry Doney (Manager)

Local Authority / Social Services: Cornwall Council

Number of Staff: 9

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care, Sessional Day Care

Total Places for Children: 30

Age Range: from 0 years 3 months to 5 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0730-1800

When Closed: Bank Holidays & 2 weeks at Christmas

Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Baby Bugs Nursery has a Review Score of 9.8 (9.765)

The Review Score of 9.8 (maximum of 10) for Baby Bugs Nursery is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Baby Bugs Nursery in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.765 for Baby Bugs Nursery is calculated as follows: ( (91 Excellents x 5) + (28 Goods x 4) ) ÷ 119 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Baby Bugs Nursery is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 10 Reviews ÷ 6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Baby Bugs Nursery?

  • Extremely LIKELY
    10
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Baby Bugs Nursery

  • Mother of Child
    8
  • Father of Child
    1
  • Grandmother of Child
    1

Baby Bugs is a great family run business with keen, enthusiastic and professional staff who are always on hand to look after your child.
Having had all three of our children attend Baby Bugs we would recommend them to anyone. The nursery is maintained to the highest standards, whether that's individual child progression or the equipment and facilities available.

How likely would you be to recommend Baby Bugs Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

I have been using Baby Bugs for over 5 years. The staff are friendly and welcoming, my children love going, it's their home from home.
Good variety of snacks and activities on offer daily.
Highly recommend to anyone looking for the perfect setting for their children.

How likely would you be to recommend Baby Bugs Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

Brilliant staff my child adored them very much. I couldn't wish for anyone better to look after my child. My child always comes home happy and wanting to go back, so lovely to talk to they make you feel very welcome, best nursery going by far.

How likely would you be to recommend Baby Bugs Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Good

Since our grandson has been attending Baby Bugs Nursery he has become more outgoing, joins in well with other children. The staff are caring and understand the needs of the child. Lots of things to do, even though our grandson is just over 18months old he joins in with older children on occasions. Love the staff and the happy atmosphere.

How likely would you be to recommend Baby Bugs Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Don't Know

Baby Bugs Nursery was recommended to us by a friend. On our first visit to have a look my mind was made up there and then...the staff were all very friendly and all information needed was given.

Our son was 10 months old when he started and is now 13 months and it has done him good to be mixing with the other children and learning new things all the time. My son loves messy play and just being able to run free.
The staff at Baby Bugs are all great and nothing is ever any trouble and do exactly as they say.
We definitely made the right decision here. Thank you, Baby Bugs?

How likely would you be to recommend Baby Bugs Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My husband and I love having our son play at Baby Bugs. The staff are friendly and helpful and the children there are always cheerful and having fun! Our little one is in the Baby Room but loves interacting with the older children, who treat him with such kindness. Overall the environment is perfect for us and we feel completely safe and assured when our boy is there!

How likely would you be to recommend Baby Bugs Nursery? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Good

Resources / Equipment / ICT: Good

Care: Good

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

Great friendly staff who are very informative and treats each child as an individual. My son learns something new every time he attends. He also loves the staff and has made some lovely friends while he has been attending this nursery. I would highly recommend this nursery to friends and family.

How likely would you be to recommend Baby Bugs Nursery? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Good

Staff: Excellent

Food / Nutrition: Good

Management: Excellent

Cleanliness: Good

Safeguarding: Excellent

Value for Money: Excellent

A fantastic home from home nursery, offering exceptional childcare in a welcoming and friendly environment. Run by a fantastic team who offer a daily variety of activities. My son loves the outside space and messy play. Would definitely recommend.

How likely would you be to recommend Baby Bugs Nursery? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Good

Learning: Excellent

Resources / Equipment / ICT: Good

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

My daughter attended the nursery for a few months (moved around due to work). My girl loved it here, I love how relaxed it is. It's important and reassuring knowing your child is safe and having a nice time whilst you're working. It's a fairly small nursery which I also like. My daughter would come back with different drawings and paintings and tells me about different things she's done and lots of different activities. They have a range of activities and have the choice to play inside or outside which I like. The staff all seem genuinly caring and would tell me about her day and inform me of any problems and how much shes eaten ect. Also, I loved seing her notes in her folder what she's been up to and her achievements. I was sad to take her out the nursery due to moving countries for work. I would very much recommend to any parents for their children!

How likely would you be to recommend Baby Bugs Nursery? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Good

My children have a brilliant time at Baby Bugs. The staff are lovely and friendly. My eldest is now in school but he goes back in the holidays and still loves it!
My youngest has such great bonds with all the staff and can't wait to go each day.

How likely would you be to recommend Baby Bugs Nursery? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities / Outside Space: Excellent

Learning: Excellent

Resources / Equipment / ICT: Excellent

Care: Excellent

Activities: Excellent

Staff: Excellent

Food / Nutrition: Excellent

Management: Excellent

Cleanliness: Excellent

Safeguarding: Excellent

Value for Money: Excellent

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