Rockinghorse Daycare

Lime Tree Barn, Welgate, Mattishall, Dereham NR20 3PJ

Situated in a fully adapted barn conversion, Rockinghorse provides a generous area at the front of the premises for off-road parking. At the rear, there is a large paved and grassed area including a variety of trees and surrounded by hedges.

This area is securely fenced and backs onto open fields and woodland. The tranquil, rural setting and a large outdoor area providing children with the opportunity to learn and develop through play and experiences in an enabling environment.

Inside, Rockinghorse offers a large entrance area, office, disabled toilet/changing room, baby room, cot room, children's wash room, pre-school room with quiet area and a kitchen for food preparation.

Being registered to care for up to 28 children at any one time means that Rockinghorse is able to maintain its’ ethos of providing a cosy, homely environment that delivers a high quality of care to all children and families that attend.

Owner: Debbie Trewhella

Person in charge: Debbie Trewhella (Owner/Manager)

Local Authority / Social Services: Norfolk County Council

Number of Staff: 10

Service Offered: Day Nursery (Privately Owned), Open all year, Full Day Care

Total Places for Children: 28

Age Range: from 0 years 3 months to 8 years 0 months

Opening Days: Mon-Fri

Opening Hours: 0800-1800

When Closed: Bank Holidays & Christmas

Overview

The Review Score of 8.5 (maximum of 10) for Rockinghorse Daycare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Rockinghorse Daycare in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Day Nursery / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Day Nursery receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Rockinghorse Daycare is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Day Nursery to friends and family?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Day Nursery with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.607 Points relating to the number of positive Reviews for Rockinghorse Daycare is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.6 Target = 0.357

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.5 Rockinghorse Daycare has a Review Score of 8.5 (8.524)

Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Rockinghorse Daycare?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Rockinghorse Daycare

  • Mother of Child
    2

Rockinghorse have looked after all 4 of my children since my eldest child was 5 months old (she's now 13!). Each of them has enjoyed their time at Rockinghorse and the experience has been overwhelmingly positive. Staff are warm and friendly towards the children and take time to get to know them, their individual needs and interests. I have found staff to be easy to approach and they are good at letting you know how the day has been for your child.

My youngest son currently attends and always looks forward to his 'Rockinghorse days'. Facilities are good and the outdoor space especially is a lovely area with lots of choice for play. Drop off and pick up times are managed smoothly and the children are immediately made to feel settled and welcome each morning.

I am pleased I chose Rockingham for my first child 13 years ago and have been more than happy to use them for childcare for each of my children. I have no hesitation in recommending them to any parent.

How likely would you be to recommend Rockinghorse Daycare? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   4.8 out of 5

Our daughter has attended Rockinghorse Daycare from the age of 6 months old. The staff are amazing and have helped our daughter develop in many areas. We receive regular updates on her progress and wellbeing. The environment is very calm and all the attending children appear relaxed and happy. I would highly recommend the staff and facilities that Rockinghorse offers to anyone who is looking for outstanding childcare for their loved one.

How likely would you be to recommend Rockinghorse Daycare? Extremely Likely

Overall Standard

Facilities / Outside Space

Learning

Resources / Equipment / ICT

Care

Activities

Staff

Food / Nutrition

Management

Cleanliness

Safeguarding

Value for Money

Average Rating:   5 out of 5

Submit a Review for Rockinghorse Daycare

    • We welcome parents/individuals responsible for a child to submit reviews to daynurseries.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the nursery)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on daynurseries.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Rockinghorse Daycare

Job Vacancies

Staff Profiles

There are no staff profiles posted yet