1st Place at The Elephant

We couldn't be happier with the care our baby receives in the baby room at this nursery. From the very beginning, the staff have been incredibly warm, attentive, and nurturing, which made settling in so much easier for both our little one and us as parents.

The baby room is always clean, calm, and thoughtfully set up with age-appropriate toys and activities that support development. We love how the team plans sensory play, music time, and messy play activities that encourage curiosity and learning, even at such a young age.

What truly stands out is how caring and responsive the staff are. They take the time to understand each baby's individual routine, preferences, and needs. We receive regular updates about naps, feeds, and activities throughout the day, which gives us real peace of mind. we love the activities picture sent at the end of the day . she really enjoys going to nursery and play with her friends.

Our son joined this nursery about a year and a half ago without speaking any English. Thanks to the warm and caring teachers, by the time he graduated he was able to communicate with confidence and enjoy daily life at the nursery.

He learned important social skills and daily routines, and he made many friends along the way. We were very happy to see his growth in independence and his ability to connect with others.

The teachers always created a safe, supportive, and welcoming environment where our son could feel comfortable and happy. The balance of learning, play, and interaction helped him develop in a positive way.

Now, as he moves on to the next stage of education, he does so with confidence and a positive outlook. We are very grateful to all the staff for their dedication and kindness.

Both of our sons passed through First Place nurseries - formerly at Lorrimore Square, now at the Elephant - and we were incredibly happy with the care that they both received across the combined five year period. The staff were consistently brilliant - helpful and considerate whenever any issues arose, organising trips, and the forest school was excellent. Both of the boys miss their friends and carers at First Place and talk about their time there fondly.

My child was at 1st Place nursery from 8-months old till the start of school. She was consistently well cared for. There was a daily update of what she had done, if she had slept, what she had eaten (or not!), and sometimes a photo of the activity. The formal reports were also helpful. It was lovely to talk to staff who were as interested in my child's development as I was. As a first time mother, it was wonderful to feel supported through my concerns. My child thrived in this environment. The staff were communicative and helpful even through the big emotional upheaval of moving from one nursery location to another in a very stressful circumstance. We are very grateful to have chanced upon such a great nursery. Our lives were made a lot easier knowing that our child was well cared for while we worked.

And while it might seem like a small thing, we really value the nursery's use of reusable nappies. I don't know of any others that do, and it must have prevented thousands of disposables from going to landfill. That's no small thing.

I am very satisfied with the care and education my son receives at 1st place. The staff's friendliness and dedication have created a nurturing environment where my child feels welcomed and valued. Since joining, he has made remarkable progress in his learning and development, a testament to the team's commitment to individualised growth. Also, The regular and insightful feedback provided keeps me well-informed about his daily experiences and achievements.

There is continuous and well-documented feedback about my daughter's progress as well as plenty of pictures of her playing with other children. I always feel very much involved in her progress and development. The management is always present and takes the time to say hello and if we have any concerns we feel comfortable enough to address them. It's a family-orientated nursery and you don't often get this feeling in other settings so we are very pleased. Thank you to everyone for everything.

I wholeheartedly recommend this nursery to any parent looking for a warm, nurturing, and supportive environment for their child. My son and I are grateful for the wonderful experiences and memories he is creating there.

Thank you to all the staff, you do an amazing job!

We've been really happy and have recommended the nursery to friends who've also moved their children there.

The majority of the nursery staff that have contact with your child are great. My son has a lovely time with the staff he plays with. Unfortunately, the management and the handling of complaints are incredibly concerning. On that basis, I would not recommend the nursery if you care about your child’s overall welfare and bodily autonomy and respect.

Our daughter has been at the nursery since she was a baby, and is currently in the pre-school room. We have been overjoyed at the level of care and compassion she has received through each level of the nursery. The food menus are diverse, the rooms are set-out with lots of different areas such as a reading corner, a building area and an I.C.T area. It's organised in a very thoughtful way, and the rooms are wonderfully light and welcoming. The outside play areas are kept well. There is very little staff turnover as it's a family-run business and we feel like we know the staff well, and they are all wonderfully kind and caring. We're very happy with her progress at the nursery, they clearly take the curriculum very seriously and we see improvements all the time.

I cannot recommend this nursery enough.