I wasn't very happy about the lower level of communication from nursery during the pandemic and the lack of communication and engagement from the key person of my child.
After a long talk with the manager - who as always has been fantastic - what a change after just one week. A lot more communication, I saw a change in how my key person interacted with me and with my child.
I feel like I did before the pandemic, the level of dedication and commitment from the staff and the level of communication are at the top.
I feel reassured but also involved to get updates, so I am over the moon now.
On a side note, I am very happy with the steps the nursery took to keep the place as safe as possible during this pandemic, the level of commitment is A+.
I am a very happy mommy and the nursery has helped my daughter discover, explore and learn.
It makes me so happy to see her thrive, to see her excited and happy to go there and how she chatters away happily about her day on the way back home.
↩Reply from Jay, Manager at Global Kids Day Care Ltd - Limehouse
Dear Cristina, thank you for taking the time to speak with me and allow me to explore your concerns further. I am happy that we were once again able to fill you with confidence in our usual good practice within our setting.