Thank you for taking the time to write this review. I have to say, your words did make me smile - it's not uncommon for listening ears to take a break, we see it quite a lot. Knowing our wonderfully dedicated team has rallied to keep your son on track is good to know.<br>The chicks have given the children (and the team) great moments of joy - they are really utterly delightful little creatures.<br>Thanks again, your feedback really is valuable and helps me to recognise and reward our super hero's.