Dear Ahmad, <br>We are sorry you have felt the need to leave a negative review, especially after your final comment about how excellent our staff team are. This is something we feel isn't fairly reflected on the star rating system in this review but is clearly reflected in our recent outstanding grade, awarded by Ofsted in February and by the other reviews left for our Redruth setting. <br>Whilst I do not plan to go into any detail of the dispute directly in this reply, our Terms and Conditions are there for all to follow. Again, I am sorry, that on several occasions you felt as if the T&C's were not fair, and subsequently, our relationship has had to end.<br>We wish you and your family the very best moving forward.<br>Kind Regards <br>Flying Start Senior Team