We are sorry to read this. I have spoken to the Regional Manager you mention - their seems to be some miscommunication on this. <br>The children in our care are our number one priority and we have to stay in the ratio in order to ensure all children are safe in the nursery's care. We are sorry to read your work life has been impacted by this, this is not what we would have wanted at all. We do value your feedback and your review will be passed on to our Management and complaints team. <br>Kind Regards.