Thank you for your review. I am sorry for your recent experience at the Centre and can assure you that all elements of this incident have been thoroughly addressed. Your comments regarding the efficiency of the new Centre Director is most appreciated.  At Busy Bees we pride ourselves on providing the very highest standards of care and education, and apologise for the lapse in our high standards. <br>We pride ourselves on our partnership with parents and have an open-door policy - we encourage feedback from all our parents to our Centre Directors regarding any matters relating to their children and will do whatever we can to ensure all our children receive the very best start in life.