Thank you for your review. I am happy to hear that you are happy with a lot of aspects at our nursery.
It is unfortunate that you were not informed of the reason for your child's change of clothes recently. This can happen for a variety of reasons, such as clothes getting dirty or wet through painting, water play, messy play, washing hands etc, etc. Our staff are usually on the ball with this type of thing! I can only assume that it slipped their mind on that occasion. We will be following up on this with our staff team as we are only interested in offering the very best of care and education to our children.
Please do ask our staff at the end of the day if you have any questions or concerns or alternatively, message in on our Parent/Staff App which is active all day. We will be happy to answer any of your queries.