Thank you for leaving your feedback.<br><br>We are sorry that you feel that we have not satisfied your expectations. We set a high standard for ourselves and work hard in achieving those. And, pride ourselves on our strong parent partnership.<br><br>All concerns are dealt with in line with our nursery policies and procedures. Please feel free to make contact to review the files in question and all subsequent actions taken by our team.<br><br>We look forward to hearing from you!