We are sorry to hear that you have not been happy with your experience at our Battersea nursery. The nursery does follow all policies and procedures which are robust and follow advice from the head office team. The safety of our children and staff is very important to us.<br><br>All concerns and complaints raised to the nursery or Busy Bees are investigated and any areas for development are reviewed. Parent feedback to us is important.<br><br>Kind regards,<br>Busy Bees