Everyone is entitled to an opinion, thank you for submitting yours.<br>Upon further investigation of your alleged claims we wholeheartedly dispute your opinion as unfounded and malicious in its entirety! The nursery is heavily regulated by various bodies, including Ofsted who have investigated and acted upon your complaint (independently) and found all claims to be false and deemed no further action to be taken.  The police were contacted for your part in inciting hatred and this matter is now in the hands of the solicitors for libel and harassment<br>We follow all policies and procedures to the letter, we are transparent in everything we do each and every day and have excellent parent partnerships. <br>We have won awards for being outstanding, are recognised as being very proactive and family-friendly, offering support to all who need it. The nursery recently won "Top 20 North East" Daynurseries.co.uk award, something I can assure you is not easy to achieve!<br>We wish you and your son all the best for the future.