We pride ourselves on high levels of service and reputation, and we are saddened you have felt it necessary to write such negative comments due to us implementing our policies. In regards to our policy on payment for childcare, we have tried to be supportive during this pandemic and have tried to support you with your personal financial situation as much as we could. Any decisions we take to end childcare are always a last resort. We wish you and your family all the best. Stay Positive and Stay Safe.