Thank you for taking the time to leave us a review and for your kind words regarding the 0-2 room. I am however disappointed with your comments regarding the 2+ room. During your time at Best Childcare, we never received any communications from yourselves regarding any of these issues, so these come at a shock to us. Your child hasn’t been with us at our setting for over 5 months so we find it strange that you would contact us via this platform with issues that have never been raised with ourselves. Your child was also in the 2+ for nearly a year and your other child was also signed up to start with, but yet we had no concerns raised by yourself. Due to COVID-19, your child did not attend nursery and you left the nursery as didn't want to pay the 25% retainer fee. I would like to wish you well for the future and we will treasure the wonderful memories we had with your child.