Thank you very much - your positive feedback is greatly appreciated. Nursery closure due to the Covid-19 crisis was very stressful and extremely emotional! I'm pleased to hear that you thought our communication process was honest and effective - we tried to be as transparent as possible and to make the best decisions under pressure in the midst of ever-changing circumstances. We are so grateful for the support Red Balloon families have shown throughout the uncertainty and are truly delighted to be up and running again now.