Thank you for your lovely review - I'm so pleased to hear that your experience of Red Balloon has been positive so far. It is good to read that you felt reassured when your daughter was settling in as this can indeed be a rather nerve-wracking time! I'm also delighted that you find the team so friendly and approachable - we are very proud of them and the wonderful learning opportunities they provide. I hope your daughter will have many more happy times at Red Balloon!