Thank you for such an honest review. We are sorry there have been a couple of management changes in the last few months. We're so pleased that it didn't affect your son in any way. We are confident we have found an excellent manager who has just recently taken on the role.
We take on board your comment that you would like more information about your child's day and will work on this.
We agree with you the staff are fantastic and we will ensure your lovely comments are passed on to them.