Hi. Glad you are amazed at the service provided over the 2yrs+ you were with us. <br>I apologise if you found my actions "questionable" if you had raised your concerns with me I could have addressed my errors? Sometimes having to draw hard lines makes me unpopular. <br><br>Staff turnover is normal in a nursery this small, those members had served 6+ years. <br><br>Having cared for 500+ children in the 10 years we've been open I assure you that newer members of the team will give you the same service.