Thank you for your valued feedback.
In regards to our online parent communication app, we understand that keeping parents up to date throughout the day is very important nevertheless, recording accurate individual naps, sleeps, meals etc… does require some time. Therefore we tend to update our systems at the best available time whilst upholding our commitment to keeping children safe and quality teaching and learning. We also ensure parents receive feedback at the end of each day which again is personal and tailored to each child.
In regards to meal times, we provide children with breakfast, 2 snack times, a two-course lunch and hot tea which are all in line with The Food Standards Agency and NHS Portion Control for Children. Our highly trained staff use a number of different strategies, depending on a child’s age and stage of development, to encourage eating. Our seasonal menus are very diverse and our experienced and qualified chef ensures that the children experience a range of foods from around the world. Nevertheless, we value each and every feedback and look forward to working with you on making your experience here with us a much better one.