Thank you so much for your comments and taking the time to complete the review.
I know I was only here for a few months before your child left the nursery and I know that the changes in terms of management concerned you and we spoke at length about this. You made me promise never to leave which is the plan! I hope you've seen the changes in the last few months and our commitment to always providing the best care we can. Thank you so much for my lovely leaving card the message was lovely and your completely right I love my job, the nursery and care deeply for the children. Our plans for improvement have been identified and our development plan is robust. Can I take this opportunity again to wish you and your family well.
kindest Regards Nursery manager.