Hello Z,<br><br>Thank you for your review and comments and I am saddened by your experience which meant you were less than satisfied with the service we provided to you.  <br><br>Since your child attended nursery early last year, we have made numerous positive changes in regards to the setting which have been reflected both in our latest Ofsted Inspection Report and our parent reviews.<br><br>The nursery has received glowing reports from all service users and we are confident in the excellent care being provided.<br><br>I hope you and the family are well and wish you the best for the future.<br><br>Thank you.<br><br>Yours sincerely,<br><br>Farouq Khaki<br><br>Managing Director