Thank you for the points you have raised.<br>However, our nursery policy states that when children are off sick that full fees are still to be paid.<br>Our baby room has internal windows so natural daylight does come through. There is a ventilation system installed bringing fresh air into the room. Children in our settings also benefit from outdoor play throughout the day, allowing them opportunities for further fresh air.<br>The air freshener smell you have mentioned is actually an air ioniser located in the children's toilets next door.<br>The flooring throughout the nursery is swept and mopped thoroughly every evening.<br>It is well known that when children first start attending a nursery they tend to pick up many bugs until their immune system develops.<br>The issues you have raised have all been discussed directly between yourself and the manager.