Thank you for your review, I am pleased to hear you had a good partnership with the Baby room staff, however, apologise for your overall approach to communication. We try our best to address all concerns and compliments as quickly as we can while ensuring the daily running of the nurseries are to the highest standard for the children and staff. As we have rolled out the use of Tablets within the nursery setting, we have spent a lot of time learning our way around them to ensure we are using them to the fullest potential, I am sorry you were unable to access this. <br>Recently we have appointed a new Deputy Manager to the nursery setting who has worked within our other nurseries for a long time. We are aiming to develop a strong management team and develop the setting in lots of new and exciting ways. We also spend a lot of time supporting the rooms to create stimulating environments for all the children that are enriched with resources and learning opportunities. We want each child’s experience here to be special to them and we hope that in the future you will get to experience this.