Our setting is a brand new setting (Opening Jan 16) and this child attended from the start, our facilities and resources are of a high standard and we had a good Ofsted registration inspection which reflected on this<br><br>The parent has been very critical in her views as we accommodated her every wish so that her child was to be looked after to her standards, the child was bitten whilst in our care and she didn't like the response we gave or that we had to follow our biting policy, which is what we have to follow to show we support all children in our care.<br><br>During the time we cared for the child she was constantly praising the nursery staff for the progress the child had made and the level of care and attention they received, she never once said that she didn't like our menus or the standard of the nursery cleanliness.<br>We will hope that you will see this review as unfair and a malicious way to jeopardise the nursery setting. The staff and manager are upset with this review as they felt they worked alongside the parent in every way they could to make them feel secure.