Hi Laura, <br>Thank you for your lovely comments about the staff in our baby room and toddler room. We’re very lucky to have such a wonderful team and I’ll be sure to pass on your kind words to them all. Of course, we recognise that a long-term manager is important for our nursery and appreciate your frustrations in this regard.  We're delighted to say that our manager has settled in wonderfully and has made lots of positive changes to our setting. Thank you once again for taking the time to give us your feedback - we hope you’ll keep us up to date on how your daughter is getting along.