We do apologise that your experience at our nursery wasn't what you had hoped for. We try to be as flexible as possible for parents, however we do have a one month's notice period for all changes. This is written in to our contract and is necessary so we can maintain legal ratios at all times. We have made the changes you requested and they will take place one month from when you requested them.
We will endeavour to make our terms and conditions clearer in the future. We thank you for your review.