Hi, Carly. Thank you for taking time to leave a review for us and we are pleased to hear you find the staff at Bright Eyes helpful. We will take on board your feedback about pick up and drop off times and ensure more staff are available for you to have a full handover. Please also feel free to use Eylog to communicate with the staff as they will be able to let you know how your child's day has been via the system. We appreciate it is much nicer to talk to the key worker though and will work to ensure this is available. Again thank you so much for your feedback and positive recommendation.