We are delighted to hear you found our settling in process effective and that you are happy with the care you receive at our nursery. As always we appreciate parents' feedback and endeavour to use it in order to make improvements within the nursery setting. As a group provider of premium childcare, we have a well-established marketing team which aims to communicate in a manner befitting our clientele. We would like to reassure you that this does not affect the services provided at our nurseries. If you wish to discuss this in detail as well as how we can assist to further meet your needs and those of your child. We look forward to seeing you in nursery soon.