First Class Nursery School (Wirral) Ltd takes all complaints extremely seriously and professionally addresses such matters as soon as they arise. Regrettably, this complaint has not been raised directly to First Class Nursery and being unable to go in to factual specifics on a public forum, I am powerless to address this complaint further. Should the Complainant wish to contact me, I would be more than happy to explain the facts. Beverly Jones Managing Director First Class Nursery School (Wirral) Ltd t. 0151 201 2239<br><br>**UPDATE** We are pleased to confirm that the child of the Grandmother who placed the review above returned to First Class Nursery School in October and is continuing to enjoy her learning journey in our care.