We really appreciate that you have taken time out to share your feedback, your opinion is very important to us. The nursery has a full time housekeeper but it is also the practitioners responsibility to ensure that the children are in safe and clean environment. The carers in the preschool room have a weekly schedule in place with activities they will be carrying out daily which will be reflected from their planning. <br> <br>I am going to share your comments with the Nursery Manager and address your comments. We especially take feedback regarding safeguarding extremely seriously, hence I would strongly encourage you to speak to us, so we can discuss your areas of concerns. Alternatively you can email our team on parentenquiry@brighthorizons.com or call us on 0800 085 4074.