Thank you for your kind review. We truly appreciate you trusting us with your little one, especially as a first-time mum - we know how big and emotional that step can feel. It means a great deal to hear that the baby room team, and now the toddler room team, have helped create a nurturing environment that feels like a home from home for your daughter, and that she has been able to settle and grow with the support of caring and considerate staff.
We love hearing that she is continuing her journey with confidence and enjoyment, and we're so glad her days are filled with moments of awe and wonder.
Thank you as well for your constructive feedback about communication, the app messaging option, and the timeliness of observations and photos. Your insight is incredibly valuable, and we are already reviewing these points with the team to improve consistency and ensure you feel fully informed and connected to her day, even when pick-up times are busy.