Good Morning,<br><br>I hope you are well <br><br>Thank you for taking the time to share your feedback. We have been caring for children for over 20 years and have built good relationships with parents, providing great care for children. We take all concerns about children's care extremely seriously, and as soon as your concerns were raised, a full internal investigation was carried out by senior management. The investigation did not support the claims made in your review, and no issues were identified with the care or supervision your child received while attending our setting.<br><br>We are unable to discuss individual details publicly, but we can confirm that the safety and wellbeing of all children and staff remain our highest priority.<br><br>We always welcome constructive conversations directly with families, and we encourage anyone with concerns to contact the management team so matters can be properly addressed through the correct channels.<br><br>Regards<br>Management