Thank you so much for your lovely feedback, it's wonderful to hear that your son has had such a positive start and that he's so happy with us. Our colleagues will be delighted to know their care and support have made such a difference to his settling-in experience.
Thank you also for sharing your suggestion about meal flexibility. We really appreciate constructive feedback, and I'll make sure this is passed on to the management team for consideration.
We're thrilled to have your family with us, and if there's ever anything you need, please don't hesitate to get in touch.