Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and that we did not meet your expectations following the transition to Kindred Church House. We take all feedback seriously, and it is disappointing to hear that you felt the setting became overcrowded, chaotic, and less personal.<br>At Kindred, the safety, wellbeing, and development of every child is our top priority, and we are committed to reviewing the areas you've highlighted - including staffing continuity, hygiene, communication, and overall atmosphere - to ensure improvements are made.<br>We sincerely regret that your experience led to your decision to withdraw your daughter and thank you for sharing your concerns, as feedback  helps us continue to improve for all families.