We are sorry for the concern this situation has caused you. We believe some of the information shared in your review may not accurately reflect how we dealt with the child-on-child interactions. While we are unable to go into specifics in a public forum due to confidentiality, please be assured that we take all concerns seriously and follow thorough procedures to ensure the wellbeing of the children in our care. We have asked for the opportunity to discuss this with you directly, but you have declined all meetings. Whilst we have notified the relevant authorities, it did not meet their threshold for investigation.