Thank you for taking the time to share your feedback. We're genuinely sorry to hear of your disappointment following recent changes at the nursery. Please rest assured that the care, well-being, and development of every child remains our highest priority. We understand your concerns about your child's food intake and appreciate you raising this with the team. We continue to log meal records on the Famly app, showing what and how much each child has eaten. Should concerns arise, we would always contact parents directly. Regarding packed lunches, we must follow our strict nut-free policy to safeguard children with allergies. Allowing packed lunches would mean we cannot fully ensure the safety of all children. We appreciate your understanding. We remain committed to open communication and working with families to support each child's individual needs. Your feedback helps us reflect and improve, and we value the relationship we've built with your family.