Thank you so much for taking the time to leave a review and for your lovely comments regarding our team & it means a great deal to us and we will pass your feedback on. Some of the areas mentioned such as our booking policy and room availability are set at a company-wide level and reflect the fact that we are currently at full occupancy across the nursery. This does mean we have very limited scope for flexibility, as our rooms are consistently running at capacity with very little movement day-to-day. We would really appreciate the chance to meet and discuss this in more detail & we will make sure to reach out to you directly but please feel free to contact us anytime. Thank you again.