Dear Trang,We were genuinely saddened to read your review, particularly given the positive relationship we built with your family. We make every effort to address  concerns including before your departure,With regard to Ofsted,we have a legal duty to ensure statutory duties are met and pride ourselves in being transparent collaborative approach with Ofsted and our local authority partners. This open-door policy is a fundamental part of how we ensure our policies and practices meet the highest standards and consistently reflect in our daily operations.We have a clearly defined policy in place, which was shared with you. Screen use is limited and purposeful, primarily integrated into activities such as movement and dance or to support learning through storytelling for our older children. We are committed to providing a nurturing and transparent environment for all children and their families.We sincerely wish you and your family all the best in the future.Warm regards