Thank you for taking the time to share your experience. We're truly sorry that you were left feeling disappointed. Supporting children with additional needs is something we take very seriously, and we're committed to working closely with families to ensure every individual child has the opportunity to thrive. At Kids Planet, we are committed to ensuring we have fully trained team members in place with an in-house, award-winning training academy providing specialist SEND accreditations, and we are always ready to train our staff. Our team consistently strives to support every child who attends our nurseries, and we remain very proud of the inclusive environment we foster. We truly value your feedback as it helps us to continually reflect and enhance our services for all children and families. We're pleased to hear your son is now settled, and we wish you both a happy and healthy future