Thanks for your lovely review- we truly appreciate your kind words and recommendation.We have been happy to provide additional sessions each month for your child since 2022, and always strive to support families with an emergency requests whenever possible. However, please understand that we must consistently maintain appropriate child-to-adult ratios to ensure the safety of all children and uphold a high-quality learning environment,  which are core values of our setting.If there were any requests we were unable to accommodate, it may have been due to the need to preserve these important ratios. We hope this provides clarity, and we thank you again for your understanding and support.Warm regards from the team