Thank you for your feedback. We take all dietary requirements seriously and followed the guidance provided at enrollment. No concerns about food were raised with us during your child's time at the nursery. Regarding the bite mark, a full investigation was carried out in line with our policies and no evidence was found to support the allegation. We pride ourselves on creating a safe and nurturing environment and take all concerns seriously. We are disappointed that this review appears to follow the legal action we initiated for unpaid fees. We remain committed to maintaining high standards of care for all children and open communication with our families. If you would like to discuss this matter further, we welcome you to contact us directly.