Thank you for taking the time to share your feedback. We're delighted to hear that your children enjoy their time with us and that you value the dedication and warmth of our staff, as well as the activities we offer.We completely understand your concern regarding bank holiday charges. Our fee structure is based on our overall operational costs, which remain constant throughout the year, including on bank holidays when the nursery is closed. This allows us to continue offering high-quality care, retain our fantastic team, and invest in the resources and experiences that make our setting special.That said, we always welcome open communication and encourage you to speak with your Nursery Manager if you'd like to discuss this further. We truly value your input and thank you again for your support.