Thank you so much for taking the time to share your experience with us. We're really pleased to hear that your child feels safe, supported, and happy in our care - and that they're growing in confidence and building strong relationships. Creating a calm, nurturing environment with plenty of fun and learning opportunities is at the heart of what we do, so it's lovely to hear that reflected in your feedback.We're also glad to know that our handovers, food offering, and the approachability of our team have made a positive impression. Your comments about communication with management are really helpful, and we're sorry to hear that there have been delays and confusion at times. We take this feedback seriously and are actively looking at how we can improve response times and ensure clearer, more consistent communication across the board.Thank you again for your openness and for being part of our community - we're proud to support your child's journey and development.