Thank you for sharing your positive experience with MMI Nursery. It's wonderful to hear that your child has thrived with their one-to-one support and that you appreciate the nurturing environment and cleanliness. Thank you for your feedback regarding our late fee policy. Our staff works on scheduled shifts, and late pick-ups require them to stay beyond their designated hours, impacting their time and our operational costs. Therefore, to ensure fairness and maintain our high-quality care, we implemented late fee changes.